Vuzit Forum

Vuzit Forum http://oldforum.vuzit.com en http://blogs.law.harvard.edu/tech/rss Vuzit API / PHP Class API Error 410 (cera) http://oldforum.vuzit.com/viewtopic.php?pid=241#241 <blockquote><div class="incqbox"><h4>workshed wrote:</h4>Hi Brent, thanks for the reply! 1) Yep, using VuzipPHP 2) Here is the code (our actual keys are in the real code): include_once "VuzitPHP/lib/vuzit.php";                    $timestamp = time(); Vuzit_Service::$PublicKey = '...'; Vuzit_Service::$PrivateKey = '...'; $result = Vuzit_Document::destroy($_POST['prev_doc_id']); 3) I think this is the issue. We have this on one of our dev servers, which is a VPS. The parent server's time is off by a half hour. Is there a workaround for this until we move it off to a production server? Thanks again! -Bret</div></blockquote>Workshed, We started using GetSatisfaction for our support requests, and when we changed the DNS on this forum our alarms got dropped.  I apologize for the delay. Have you resolved this issue?  Part of the authentication requires that the times be relatively synchronized, and it prevents unauthorized replay attacks.  This sounds to be the source of your problem though. Let me know if we can help you with something else. -Chris Vuzit API / PHP Class API Error 410 Thu, 21 May 2009 09:11:22 -0700 Vuzit API / PHP Class API Error 410 (workshed) http://oldforum.vuzit.com/viewtopic.php?pid=238#238 Hi Brent, thanks for the reply! 1) Yep, using VuzipPHP 2) Here is the code (our actual keys are in the real code): include_once "VuzitPHP/lib/vuzit.php";                    $timestamp = time(); Vuzit_Service::$PublicKey = '...'; Vuzit_Service::$PrivateKey = '...'; $result = Vuzit_Document::destroy($_POST['prev_doc_id']); 3) I think this is the issue. We have this on one of our dev servers, which is a VPS. The parent server's time is off by a half hour. Is there a workaround for this until we move it off to a production server? Thanks again! -Bret Vuzit API / PHP Class API Error 410 Wed, 13 May 2009 07:30:11 -0700 Vuzit API / PHP Class API Error 410 (bmatzelle) http://oldforum.vuzit.com/viewtopic.php?pid=236#236 Hey Bret, I'm going to need a few details so I can help you better.  * Are you using <a href="http://wiki.github.com/vuzit/vuzitphp">VuzitPHP</a>?  * Does your example look like the VuzitPHP <a href="http://wiki.github.com/vuzit/vuzitphp/code-samples">delete example</a>?: * What is the time on your server that's running the code?  A PHP time() call will give you the timestamp from the server.  Requests expire after several minutes so if the clock is off then it will show up as expired. Vuzit API / PHP Class API Error 410 Tue, 05 May 2009 13:39:33 -0700 Vuzit API / PHP Class API Error 410 (workshed) http://oldforum.vuzit.com/viewtopic.php?pid=235#235 Hi- Using the PHP class to attempt to delete documents via the web service API, after the user is done viewing them. I am getting the below error: <err><code>410</code><msg>Time expired for the request</msg></err> Was not able to find a reference of all of the errors and their causes. Can someone help elaborate on the cause of this one? Thanks! -Bret Vuzit API / PHP Class API Error 410 Tue, 05 May 2009 12:53:34 -0700 Vuzit API / Web Service API to retrieve list of document ids? (tristan) http://oldforum.vuzit.com/viewtopic.php?pid=232#232 Thanks. I'm not in too big of a hurry to use it, but it's nice that it's coming up. Vuzit API / Web Service API to retrieve list of document ids? Thu, 30 Apr 2009 18:42:11 -0700 Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text (cera) http://oldforum.vuzit.com/viewtopic.php?pid=231#231 I missed your first question.  I'm able to download this document with Firefox, but I cannot read it in my version of Adobe Reader.  I'm not sure if it's corrupted, or perhaps you have changed things since you posted your original inquiry.  Let me know, -Chris Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text Thu, 30 Apr 2009 08:19:21 -0700 Vuzit API / Web Service API to retrieve list of document ids? (cera) http://oldforum.vuzit.com/viewtopic.php?pid=230#230 Hi Tristan, At the moment we don't have support for this method.  It's likely going to be an 'index' method of the Documents resource in the Web Services API.  This is a very near-term goal for us, and if you need more details on that, or anything custom that you are trying to build, then please feel free to <a href="http://vuzit.com/about/contact_us">contact us by email</a>.  Best, -Chris Vuzit API / Web Service API to retrieve list of document ids? Thu, 30 Apr 2009 08:10:44 -0700 Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text (cera) http://oldforum.vuzit.com/viewtopic.php?pid=229#229 Hi Tristan, The public key is used on websites for identification of your account.  The private key is used to generate the authentication signature of our Web Service APIs, and the Javascript Display API when working with secure documents that you want to remain private.  These are documented in our Web Services API documentation[1], the VuzitCL Windows/Linux command-line tool [2], our PHP/Ruby libraries hosted on github[3], and the Viewer Javascript API constructor method[4]. [1] <a href="http://vuzit.com/developer/documents_api#signature">http://vuzit.com/developer/documents_api#signature</a> [2] <a href="http://wiki.github.com/vuzit/vuzitruby/vuzitcl">http://wiki.github.com/vuzit/vuzitruby/vuzitcl</a> [3] <a href="http://wiki.github.com/vuzit/">http://wiki.github.com/vuzit/</a> [4] <a href="http://vuzit.com/developer/reference#vuzit.Viewer.constructor">http://vuzit.com/developer/reference#vu … onstructor</a> Please let us know if you have any other questions.  -Chris Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text Thu, 30 Apr 2009 08:04:20 -0700 Vuzit API / Web Service API to retrieve list of document ids? (tristan) http://oldforum.vuzit.com/viewtopic.php?pid=228#228 Hello, I was wondering if it's possible to use the Web Service API to retrieve a list of document id's of documents that are uploaded to your account? Or is there some other way to figure this out? Ideally i'd get a list similar to the one you get when i press the 'documents' button in my account dashboard. I could write a script to log in and parse the documents page, but that seems like a hassle, there has to be a simpler way to do this. Thanks, Tristan Vuzit API / Web Service API to retrieve list of document ids? Thu, 30 Apr 2009 03:28:37 -0700 Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text (tristan) http://oldforum.vuzit.com/viewtopic.php?pid=226#226 Never mind the last question. I found it under Settings. I never even thought of looking there. What's the difference between the public and the private key? Tristan Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text Thu, 30 Apr 2009 00:49:08 -0700 Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text (tristan) http://oldforum.vuzit.com/viewtopic.php?pid=225#225 Hello Vuzit, I actually have a couple of questions: I have a pdf file: <a href="http://www.brown.edu/Research/Sello_Research/PAGE.pdf">http://www.brown.edu/Research/Sello_Research/PAGE.pdf</a> that is being misinterpreted as plain text by Vuzit (<a href="http://vuzit.com/view/?url=http://www.brown.edu/Research/Sello_Research/PAGE.pdf&output=embed&z=0">http://vuzit.com/view/?url=http://www.b … ed&z=0</a>) What's going on here? When i click the 'download' button it displays fine on my local pdf viewer. If i have a file that is accessed by a url that contains arguments like getfile.php?id=42 , do i need to escape those ? and = characters if i want to access it by the embedded method, as to not make them intefere with the rest of the embedded vuzit url? e.g. is <a href="http://vuzit.com/view/?url=http://........../getfile.php?id=42&output=embed&z=0">http://vuzit.com/view/?url=http://..... … ed&z=0</a> ok? or do i need to escape the ? and = characters? One more question: Where do I find my 'key'? I get the message "The public API key is missing or invalid. Sign up for a free account." but i think i have the right key. Can i check it somewhere on my dashboard? Thank you for your time on these questions, and thank you for making such cool software, Tristan Troubleshooting and Bug Reports / Vuzit misinterprets pdf as plain text Thu, 30 Apr 2009 00:26:14 -0700 Troubleshooting and Bug Reports / doesn't work (cera) http://oldforum.vuzit.com/viewtopic.php?pid=224#224 Hi chipw, The way Nodobe works is through the right-click menu.  You will see an option that states "Open Link in New Tab with Nodobe".  It does not view the content directly within the web browser (yet). Let me know if you have any other questions. -Chris Troubleshooting and Bug Reports / doesn't work Wed, 22 Apr 2009 08:39:47 -0700 Troubleshooting and Bug Reports / doesn't work (chipw) http://oldforum.vuzit.com/viewtopic.php?pid=223#223 I just installed the Firefox plugin, went to a page to view a .tiff file and am being asked to download it or which app to view it in. How do I get the plugin to view the .tiff by default? Troubleshooting and Bug Reports / doesn't work Tue, 21 Apr 2009 08:36:05 -0700 Troubleshooting and Bug Reports / Error 105 (cera) http://oldforum.vuzit.com/viewtopic.php?pid=222#222 <blockquote><div class="incqbox"><h4>fedemika wrote:</h4>When I get the doc using viewer.getDocument(), it throws this errors: doc.getErrorCode() -> "105" doc.getErrorMessage() -> "Error processing document" any idea? We have just upgraded the account, maybe somthing to do? Thanks</div></blockquote>Hi fedemika, This means that there is a processing error with the document.  This can happen for a number of reasons. I don't want to get into specifics about your content on a public forum since you haven't disclosed anything yourself, so I will send you a response over email. Thanks! -Chris Troubleshooting and Bug Reports / Error 105 Thu, 16 Apr 2009 17:41:28 -0700 Troubleshooting and Bug Reports / Error 105 (fedemika) http://oldforum.vuzit.com/viewtopic.php?pid=221#221 When I get the doc using viewer.getDocument(), it throws this errors: doc.getErrorCode() -> "105" doc.getErrorMessage() -> "Error processing document" any idea? We have just upgraded the account, maybe somthing to do? Thanks Troubleshooting and Bug Reports / Error 105 Thu, 16 Apr 2009 12:09:40 -0700